We have designed our customer service portal to ensure that we can answer your questions or queries as quickly and efficiently as possible. You can find answers to a wide range of questions in our helpful Knowledge Base, for example:
- Who we are and what we do
- Which company were you connected to?
- Find out about access charges
- How to request a refund
You can also easily submit a refund request via our ticketing system, just click 'Submit a ticket' and choose 'Request a refund' and we'll take care of the rest!
If you have a general enquiry that isn't covered by our existing Knowledge Base articles, please do let us know in writing to: Caller Centre Ltd. 71-75 Shelton Street, Covent Garden, London, WC2H 9JH