Caller Centre Ltd provide an easy to use UK based Information, Connection and Signposting Service (ICSS) which is registered with and regulated by the Phone-paid Services Authority (PSA) who are the UK regulator for content, goods and services charged to a phone bill. You can find out more about the PSA and ICS Services on their website here.
Please note that Caller Centre Ltd is not affiliated or associated to any of the companies which connection numbers are provided for and is an entirely independent entity and company.
Call connection services from Caller Centre Ltd connect you to the organisation you need to speak to quickly and simply via premium rate telephone numbers. Each landing page on our website provide you with information about the relevant organisation (including their opening times and contact details) and a premium rate number you can call.
If after reviewing our service you choose to use one of our premium rate call connection numbers, you will be dialling one of our 09 numbers which will appear on your bill, not the number of the company. Users of our service should be aged 18 years or over and have the permission of the bill payer before using our service. By dialling our number you acknowledge and agree to the charges shown on the page. Please ensure that you have a pen and paper ready as when you dial our number you will be read the direct number for the company before being given the option to be connected through to them. When you call our number from a mobile phone (and your number is not withheld) you will also be given the option to receive the company’s direct number for future use along with a link to their website and their opening times. If you opt-in to receive this information you will receive it via either a billable or free SMS to your mobile handset. The price of this SMS is clearly stated on the landing page, including the associated cost.
Check who we connected you to
Want a reminder of which company we connected you to? Visit the Phone-paid Services Authority's Service Checker and enter the 09 number you dialled, you will be shown which service you used and which company we connected your call to.
Service Checker: https://psauthority.org.uk/For-Consumers/Service-Checker
Request a refund
If you have used our call connection service and are not entirely satisfied with the service you have received and would like a refund, please submit all of the required information into our customer services ticketing system by clicking 'Submit a ticket' and choosing 'Request a refund' and we'll take care of the rest!